» Click here for a RMA Form in a printable version (opens in a new window)

Innovative Integrations 342 Broad St Sumter, SC 29150 Office: 803-453-5566 Fax: 803.775.8284 Fill out this form and fax it to us. We will return fax with an RMA number. Please do not return product without an RMA number on the outside of the return and a copy of this form with RMA number. No returns will be processed without RMA number. An invoice MUST be sent with all RMA items, including system repairs. All returns for credit must be complete, cables, manuals, software, etc... All RMA's for exchange or repair expire after 30 days, returns for advanced expire after 15 days. Advances will be shipped via ground unless priority shipping is requested. Customer is responsible for cost difference. Also, we match customer return method on all returns. If you ship ground to us we ship ground back. If you ship next day to us we ship next day back. Credit card will be required for all advances. Please Choose RMA Request Type Credit [ ]    Advance [ ]    Exchange [ ]    Repair [ ] Date: __________________   Phone: _________________________________________________ Customer:  _________________________________ Address:  __________________________________ City:  ___________________  State:  ______   Zip:  ________ Drop Customer:  _________________________________ Drop Address:  __________________________________ City:  ___________________  State:  ______   Zip:   _________ Request Priority Shipping [ ]     Name on CC:   _________________________  Exp. Date:   ____________ Card also required for advance swap. Credit Card #: __________________________________________ For system repairs please use "System" as part number. Part No: ____________________________________ Order No: ___________________________ Description of Problem:____________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ RMA #: ______________ » Click here for a printable version (opens in a new window)